Shipping & Returns
Orders are dispatched within 2-3 business days. Australian deliveries generally take 3-6 days to arrive. International deliveries take 1-2 weeks depending on country and courier.
We offer free shipping for Australian orders over $80, or $9.95 flat rate for all other orders. For international orders, shipping costs depend on country and weight of the parcel.
Please note that we do not ship to PO boxes.
If you require your order to be sent via Express Post, please contact us prior to placing your order as this will incur additional costs.
If you live locally and would like to pickup your order from our home studio in Artarmon, NSW 2064, select Local Pickup at checkout and save on shipping fees. Please allow 2-3 business days to process your order. When your order is ready, you will receive an email with instructions.
We do not accept returns or exchanges.
Due to the nature of our handcrafted natural products, please expect some slight variation from batch to batch.
If your product has arrived damaged, please let us know and send us a photo of evidence within 7 days from date of purchase or us to replace it.
If you are unhappy with your product, please contact us so we can work out a solution with you.