Shipping/ Local Pickups
Please note that we continue to monitor the pandemic and adjust to new precautions and requirements as they arise. Our family goes through health checks, and sanitise our home and ourselves regularly. All of our products are made, packed and stored in our home studio with high attention to cleanliness.
While there may be shipping delays experienced around the world, we do our best to fulfil your orders as quickly as possible. Please also note that all orders now do not allow signature on delivery to ensure safe, contactless delivery.
Orders are dispatched within 1-2 business days. Australian deliveries generally take 3-6 days to arrive. International deliveries take 1-2 weeks depending on country and courier.
We offer free shipping for Australian orders over $80, and a flat rate of $9.95 for all other orders. If you require your order by a certain date, we recommend you select Express Post at checkout.
For international orders, shipping costs depend on country and weight of the parcel.
We are not responsible for shipping delays, lost or stolen packages once they have been marked "delivered" by the carrier. In the unfortunate event of a missing parcel, please inquire with the courier with the tracking number you received in your order update email from us.
If you would like to pickup your order from our home studio in Artarmon, NSW 2064, select Local Pickup at checkout. Please allow 2-3 business days to process your order. When your order is ready, you will receive an email with instructions.
Please select this option only if you are able to come and pick up.
Orders must be picked up within one week of being notified that your order is ready.
If you change your mind and prefer to have your order delivered, please contact us with your order number so we can send you a shipping invoice.